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New Research Reveals how Leading Companies use Incentives

The Incentive Research Foundation has released a checklist of best practice for companies in rewarding employees. The foundation reviewed 900 organisations in its new Incentive Benchmarking Survey to reveal what the most successful do regarding non-cash bonuses and recognition. The results confirm the value of incentives as tools for recruitment, retention and engagement. From Meetpie.com…

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Healthcare Provider Education a Challenge for Medical Congresses

Organisers of medical meetings are finding it difficult to deliver education to healthcare providers, according to a survey. More than 124 healthcare planners, congress organisers and meeting suppliers were surveyed, with twelve in-depth interviews conducted. The top trends identified included the intense time pressures imposed on HCPs by patients and practice management. From Association Meetings International…

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AIPC Research Creates a Roadmap for Industry Advocacy

A roadmap for industry advocacy has emerged from a piece of research conducted by AIPC, the International Association of Convention Centres. The AIPC Local Resident’s Survey targets three cities where the impact of visitor traffic is considered an issue: Berlin, Barcelona and Amsterdam. An advisory from Rod Cameron, Executive Director, AIPC and the Joint Meetings Industry Council…

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Meetings are Serious… Just Don’t Forget the Joy

As we switch from “business tourism” to “economic development” and “knowledge transfer” – and as we quantify the return on investment our events create – let us not forget the human values also at the heart of this industry. Let us not squeeze the joy out of meetings. From the editor’s blog at Association Meetings International…

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Feedback from a Speaker

We all know what professional conference organisers want from speakers they engage in constructing content for meetings and events. But what do the speakers want in return from organisers? Consultant and Strategic Meetings Management guru Kevin Iwamoto offers a list of eight peeves and pointers from the speaker point of view. From Meetings & Conventions…

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DestinationNEXT – 2017 Futures Study Update

The DestinationNEXT Futures Study identifies the trends and opportunities that will shape the future of destination marketing and management. This Futures Study update, conducted in 2017, is intended to build on the learnings from the 2014 Futures Study, and to determine updated trends and strategies that will keep the thousands of destination organizations around the…

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Transparency and Pricing Failings Anger Planners

A Cvent study of 1,200 event professionals reveals some serious pet hates of planners in the process of selecting venues. Transparency and pricing failings – along with poor response times – are all bones of contention for organisers. The report also suggests that venues could improve their business by providing prompt answers to all requests for proposals. From Meetpie.com…

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Research Applies UN Sustainable Goals to the Events Industry

A white paper from Iceberg partner Positive Impact looks at five sustainable development goals laid out by the United Nations, then applies them to the events industry. The paper – which is calling for industry views ahead of its final release at ibtm world in November – coincides with the UN Year of Sustainable Tourism for Development. From Meetpie.com…

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Safety Questions on the Rise After Terror Attacks

With passengers at some European airports facing lengthy security queues, a new study reveals that while enquiries about safety are rising, over a quarter of corporate travel managers do not have emergency planning in place. But the research also shows that the concerns have not yet led to changes in corporate travel policies. From Meetpie.com…

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Comfort Over Style for Meetings Industry Professionals

Only one percent of meetings professional prioritise style over comfort when it comes to event footwear. 44 percent have a preferred brand of shoe to wear at meetings. 17 percent live out of their suitcase. And figures in a new survey on how often they phone or text family members paint a very interesting picture of industry relationships. From Meetings & Conventions…

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Return on Investment Re-examined

Whilst direct spend on business and professional events – the tip of the iceberg – is relatively easy to quantify, their legacy return on investment has always been harder to assess. ROI specialist Michael Piddock of  Glisser links its measurement to the goals an event is seeking to achieve, be these in revenue, reputation, relationships or recall. From Meetings & Conventions…

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JMIC Case Studies: Gaining Momentum

As The Iceberg reaches its half birthday – having launched in January 2017 – perhaps it is time to restate the principle behind the unusual metaphor we appropriated. If you prefer, perhaps it is time to gaze again at the blue sky above The Iceberg. This platform is presented by the Joint Meetings Industry Council and emerged not only as a vehicle for industry advocacy in general…

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Global Exhibition Barometer 19th Edition (July 2017)

This study is based on a global survey concluded in July 2017. It represents up to date information on the development and the outlook of the global exhibition industry as well as on 14 specific countries and zones. Global Exhibition Barometer 19th Edition (July 2017)

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Thinking Big About Small Meetings

Small may be beautiful… but it does make economies of scale harder to achieve and is a niche that businesses either overlook or manage on an ad hoc basis. Two corporate meetings chiefs offer their thoughts on how best to think big about small, particularly in regards to the use of technology. From Business Travel News…

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Event Design: Ten Guiding Principles for Organisers

“Uneasy lies the head of the PCO” to adapt Shakespeare. But what should a PCO’s guiding principles be in designing a conference or exhibition? What works really well and what really does not? Principles 1 – 5 are listed on the article page. Click through issue 7 of the full magazine at the bottom for 6 – 10. From the Event…

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How Affordable is Affordable?

Whether it’s all about the cost of the airfare itself or of the transportation from the airport, whether it’s about the pricing of the meeting’s accommodation, food and beverages, Wi-Fi access or off-site venues, views on what constitutes affordability in the meetings industry are as many and varied as are the events themselves. From Successful Meetings…

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What AI Means for the MI

AI or artificial intelligence is widely perceived as a paradigm shift in computing that will supplant human labour rather than assisting or complementing it. But far from driverless vehicles or robots replacing human workers, it may be in less obvious areas like attendee profile matchmaking that the invisible technology truly comes into its own. From Meetings & Conventions…

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Name and Shame Blacklist Disowned by Conference

The plague of bogus professional attendees who serially freeload at events has long been understood by the meetings industry. But an anonymous “name and shame” email listing 31 people alleged to have no real connection with the sector has also just caused controversy. The conference to whose attendees the list was sent has disowned it. From Association Meetings International…

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